Lost/Stolen Cards

Your SCSU Hoot Loot ID Card has value, so it is important to take care of it properly.

Your initial SCSU Hoot Loot ID Card is issued at no charge, a fee will be assessed for any replacement of lost, stolen or damaged cards. The first replacement card cost is $10, all additional replacement cards thereafter are $20. You can pay for your replacement card with Hoot Loot, cash, check or credit card. In addition, students may elect to have the replacement fee charged to their University account, however this may result in a block on your account until the fee is paid in full.

Lost/Stolen Card

SCSU StudentYou must report your card as lost or stolen by contacting the University Card Office 203-392-7077, during regular business hours. After business hours, you must report lost or stolen cards to SCSU Police at 203-392-5376.

Once notification of a lost/stolen card is made, your Hoot Loot account will be placed on "hold," preventing further transactions on the account with the card. Upon issuance of a replacement SCSU Hoot Loot ID Card, your remaining account balances will be transferred to your new card.

Your maximum liability for unauthorized use for your lost/stolen SCSU Hoot Loot ID Card is $50.00 within the first twenty-four (24) hour period. If you fail to notify the University Card Office or the SCSU Police of your lost/stolen card within twenty-four (24) hours, but within sixty (60) days, then your maximum liability for unauthorized use of your lost or stolen card is up to $500.00. You are personally liable for any unreported unauthorized use of your Hoot Loot outside of these parameters. For more details, see the SCSU Hoot Loot ID Card Terms of Agreement.

Replacement cards may be issued for lost, stolen or damaged cards. The first replacement card is $10; all replacement cards thereafter are $20. Upon issuance of a replacement Hoot Loot Card, your old card cannot be reactivated. (See Terms of Agreement)

Damaged Card

If your SCSU Hoot Loot ID Card is damaged by other than normal wear and tear, a replacement fee will be assessed for a new card.

Please do not:

You may be held responsible for the replacement fee if you do properly care for your SCSU Hoot Loot ID Card.